We ship your products without extra charges.
You can choose to have your product sent to your billing address or you can choose another shipping address. This you do in the payment process.
You have to estimate a delivery time from 7 to 14 days depending on where in the world you live. We usually ship orders the same day or the day after, but be advised that delivery of your order can sometimes take longer than mentioned. Delivery can be delayed during peak holiday seasons.
If the Post Office is not able to deliver your package it will usually be held at the customer’s local sorting office for 10 working days. If the package has not been collected within the time according to local custom, the order will be returned to us. You will then be responsible for any additional postage fees if we have to resend the order having been returned to us. If you have not received your order within 14 working days after receiving a confirmation of the purchase, please contact us at firstname.lastname@example.org.